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Services - Altivar Process 900 Variable Speed Drives Page 85

85

Services

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Variable speed drives

Altivar Process

A whole world of services for your drives by Schneider Electric

The offer Contact, How to order Description Schneider Electric drive solutions Contact your local Customer Care Center Our Schneider Electric experts can help you design your installation, offering whatever type of assistance you need from technical support to turnkey solutions. Start-up - Commissioning Contact your local Customer Care Center Our team of experts are specialists in installation commissioning and start-up whatever the conditions and for any application. This will extend your warranty period by an extra 6 months. Spare parts - Spare parts management Contact your local Customer Care Center Our spare parts are available for the lifetime of your equipment. They are designed and manufactured to the same high quality standards as our products. They are available via a dedicated supply chain for emergency shipments. Our team can help you identify critical parts and define the right level of stock required. Whether stored in your premises (on-site) or in a central store (off-site), it is reassuring to know that critical spare parts are available 24/7. Exchange and repairs Contact your local Customer Care Center Schneider Electric offers high-quality repair services via a global network of certified repair centers and certified field service engineers to cover any need: repairs in Schneider Electric repair centers, exchanges with refurbished products, or on-site repairs (Schneider Electric intervention on your premises). Remote technical support Contact your local Customer Care Center Direct priority access to our experts to help you solve any technical diculties. Our experts have extensive field experience and have fully mastered the technologies implemented. A simple phone conversation or on-line chat is usually sicient to help you find the optimalsolution and can help keep your costs down by avoiding on-site intervention. On-site technical support Contact your local Customer Care Center Our field service engineers can support your maintenance staffin their everyday operations, or engage when requested in the event of an emergency. Extended warranty Contact your local Customer Care Center Spare parts and repairs performed by Schneider Electric experts on duty. Advantage service plan Contact your local Customer Care Center The Advantage Service plan combines the Preventive Maintenance program (annual visit for inspection, checks, and replacement of worn parts) with the extended warranty (covering spare parts and repairs), plus remote technical support. Drives training Contact your local Customer Care Center A comprehensive suite of training courses to master your Altivar Process drive at any stage in the life cycle of your installation. mySchneider Customer Care app Download from the Apple Store or Google Play Store

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Free download from the Apple Store or Google Play Store

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. Immediate access to Schneider Electric Customer Care Centers, product documentation, FAQs, Cloud services, etc. and plenty of other services yet to come.

Drives support and services offer by Schneider Electric

Schneider Electric has developed a generic services offer to assist you throughout the life cycle of your product. From the planning stage right through to renewal, whether for standard or critical operations, you will find the solution you need in our set of standardized offers.

Schneider Electric drive solutions Schneider Electric Customer Care app Drives training Initial warranty Start-up - Commissioning Spare parts Spare parts management Advantage service plan Extended warranty Exchange and repairs On-site expert assistance Remote technical support Plan - Install - Operate - Optimize - Renew

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